Cookie Policy

Last Updated: July 21, 2026

1. Introduction

Welcome to Guzman y Gomez's Cookie Policy. Guzman y Gomez ("we," "us," or "our") operates the website guzmasnygomez.com and is committed to being transparent about how we collect and use data related to your browsing experience. This Cookie Policy forms part of our broader Privacy Policy and should be read in conjunction with it.

This policy applies to all visitors and users of guzmasnygomez.com. We encourage you to read this document carefully to understand what cookies are, how we use them, the types of cookies we place on your device, and how you can manage or disable them. If you have any questions, please contact us at [email protected].

As a business operating in Australia, our cookie practices are guided by the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant guidance issued by the Office of the Australian Information Commissioner (OAIC). We are also mindful of international best practices relating to cookie consent and digital transparency.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They are widely used by website operators to make websites work more efficiently, to improve user experience, and to provide reporting information about site usage and performance.

Cookies typically contain the following information:

• The name of the domain (website) that placed the cookie
• The duration or lifespan of the cookie (how long it will remain on your device)
• A unique randomly generated number or identifier
• Any values or data associated with the cookie

Cookies do not usually contain personally identifiable information on their own, but the information they store may be combined with other data we hold about you. Cookies are stored in your web browser and can be retrieved by the website that originally placed them each time you visit.

2.1 Session Cookies vs. Persistent Cookies

Session cookies are temporary and are deleted from your device as soon as you close your web browser. They help websites remember your actions during a single browsing session, such as items you add to a cart or pages you navigate through.

Persistent cookies remain on your device for a set period of time, even after you close your browser. They are used to remember your preferences and settings when you return to a website at a later date.

2.2 First-Party vs. Third-Party Cookies

First-party cookies are set directly by Guzman y Gomez when you visit guzmasnygomez.com. They are primarily used to improve your experience on our site.

Third-party cookies are placed on your device by external service providers and partners (such as Google or Meta/Facebook) when you visit our website. These third parties may use the data collected to deliver targeted advertising or analytics services across multiple websites.

3. How Do Cookies Work?

When you first visit guzmasnygomez.com, your browser sends a request to our web server. In response, our server may send back one or more cookies to your browser, which your browser then stores on your device. The next time you visit our website, your browser sends those cookies back to our server, allowing us to recognise you and remember your preferences or behaviour from your previous visit.

Some cookies are activated immediately upon your visit (particularly essential cookies), while others are only placed with your consent. Cookies allow us to provide a more personalised and seamless experience every time you interact with our website.

4. Types of Cookies We Use

We use the following categories of cookies on guzmasnygomez.com:

4.1 Strictly Necessary (Essential) Cookies

These cookies are essential for the operation of our website and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, services that you have asked for cannot be provided. Essential cookies do not require your prior consent under Australian privacy law, as they are technically necessary for the website to function.

4.2 Analytics and Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

4.3 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

4.4 Advertising and Targeting Cookies

These cookies may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

5. Specific Cookies We Use

The table below provides details of the specific cookies placed on your device when you visit guzmasnygomez.com:

Please note that this table is not exhaustive. Additional third-party cookies may be placed on your device as a result of embedded content or services from third parties that we integrate into our website. We regularly review our cookie usage and will update this table accordingly.

6. Why We Use Cookies

Guzman y Gomez uses cookies for the following legitimate purposes:

• Website functionality: To ensure that our website operates correctly and efficiently for all users.
• User experience: To remember your preferences and settings, making your visits to our website more enjoyable and personalised.
• Performance monitoring: To analyse how our website is used and identify areas for improvement, helping us deliver better content and services.
• Online ordering: To maintain the state of your food order as you browse and select items from our menu.
• Marketing and advertising: To deliver relevant promotional content, special offers, and advertisements relating to Guzman y Gomez products and services that may be of interest to you.
• Security: To protect our website and users from fraudulent activity and to maintain the integrity of our online platform.

7. How to Manage and Disable Cookies

You have the right to decide whether to accept or reject cookies (other than strictly necessary cookies). There are several ways you can manage your cookie preferences:

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Privacy," "Security," or "Settings" menu of your browser. The following links provide instructions for managing cookies in common browsers:

• Google Chrome: Manage cookies in Chrome
• Mozilla Firefox: Manage cookies in Firefox
• Apple Safari: Manage cookies in Safari
• Microsoft Edge: Manage cookies in Microsoft Edge
• Opera: Manage cookies in Opera

Please be aware that restricting cookies may impact the functionality of our website. If you choose to block all cookies (including essential cookies), you may not be able to access all or parts of guzmasnygomez.com, including the online ordering system.

7.2 Opt-Out Tools Provided by Third Parties

You can also opt out of specific third-party cookies using the tools provided by those organisations:

Google Analytics Opt-Out

To prevent your data from being used by Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on. This add-on instructs the Google Analytics JavaScript to not send information to Google Analytics.

Google Ads Personalisation

You can manage and opt out of personalised advertising from Google by visiting Google Ads Settings. You can also visit Google's My Ad Center to control the types of ads you see.

Meta (Facebook) Ad Preferences

To manage your advertising preferences on Meta platforms, including Facebook and Instagram, please visit the Facebook Ad Preferences page. You can also use the Off-Facebook Activity tool to review and disconnect the data Facebook receives from third-party websites like ours.

Your Online Choices (Industry Opt-Out)

You can opt out of interest-based advertising from a wide range of participating organisations by visiting:

• Your Online Choices (Australia) — provided by the European Interactive Digital Advertising Alliance (EDAA)
• Network Advertising Initiative Opt-Out
• Digital Advertising Alliance Opt-Out

7.3 Mobile Device Settings

If you access our website from a mobile device, you can manage advertising identifiers through your device settings:

• iOS (Apple): Go to Settings > Privacy > Tracking and disable "Allow Apps to Request to Track." You can also reset your Advertising Identifier under Settings > Privacy > Apple Advertising.
• Android (Google): Go to Settings > Google > Ads and select "Opt out of Ads Personalisation." You can also reset your advertising ID from this menu.

8. Impact of Disabling Cookies

Disabling or restricting certain types of cookies may affect your experience on guzmasnygomez.com. The following describes the potential impact of disabling each category of cookie:

9. Cookies and Australian Privacy Law

In Australia, the handling of personal information (including information collected through cookies) is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Under Australian law, information collected through cookies may be considered "personal information" where it can be linked to an identifiable individual.

We are committed to complying with our obligations under Australian privacy law, including:

• APP 1 (Open and transparent management of personal information): We are transparent about our cookie practices through this Cookie Policy.
• APP 3 (Collection of solicited personal information): We only collect information through cookies where it is reasonably necessary for our functions and activities.
• APP 5 (Notification of the collection of personal information): We notify users about our cookie practices through our cookie consent banner and this Cookie Policy.
• APP 6 (Use or disclosure of personal information): We use cookie-collected data only for the purposes disclosed in this policy.

If you believe we have not handled your personal information in accordance with the Privacy Act 1988 or the APPs, you have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, and services that are not operated by Guzman y Gomez. If you follow a link to any of these third-party sites, please be aware that they have their own privacy and cookie policies, which will govern the use of any information you provide or that is collected when you visit those sites. We do not accept any responsibility or liability for the privacy practices of such third parties.

We encourage you to read the privacy and cookie policies of any third-party websites you visit through links on guzmasnygomez.com.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our business operations, or our cookie practices. When we make changes, we will update the "Last Updated" date at the top of this page and, where required, notify you of material changes through an appropriate means (such as a notice on our website or an updated cookie consent banner).

We encourage you to revisit this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of guzmasnygomez.com following the posting of any changes constitutes your acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please do not hesitate to contact us using the details below: